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Shipping & Returns
We want you to get your purchase as fast as possible! Orders placed by 3pm Monday to Friday will ship the next business day, provided the item is in stock. We will provide a Canada Post tracking number after your order is sent.
We ship to Canada's ten provinces for a flat rate of $14.99. We do not ship to Nunavut, Northwest Territories, Yukon or outside Canada. Additional charges may apply to certain remote areas. You will be contacted and advised prior to shipping if that is the case.
We want you to be happy with the items you purchase from us! We will offer a full refund (minus shipping) on any unused item within 30 days of purchase. You may return the items by mail or to our retail store. Please contact us at [email protected] prior to returning anything by mail. Please be sure to include your name, order number and reason for the return.
If an item arrives damaged or defective, please let us know! We will arrange for a replacement to be sent as soon as possible and will send the information you need to return the defective item to us.
*Please note that any food product, including coffee, is not eligible for a refund or exchange.